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Frequently Asked Questions
Invest
Why should I invest with Vault?
Vault offers personalized investment solutions tailored to clients' unique financial goals and risk tolerance. Our experienced advisors take a disciplined, data-driven approach to investment management, providing transparent communication and exclusive investment opportunities to help clients achieve consistent, long-term returns.
What is the minimum amount to open an account?
At Vault, we're focused on providing a premium investment experience to affluent and high net worth clients. As such, we have a minimum account balance requirement of USD 100,000. This minimum balance requirement allows us to provide the personalized, high-quality investment advice and services that our clients deserve, while still keeping our fees competitive and affordable.
What percentage returns should I expect?
Our diversified portfolios aim to provide an expected annualized return of 5-10% p.a.
What are the risks when investing in one of Vault’s portfolios?
Like all investments, there are risks associated with investing in Vault's portfolios. However, our investment strategies are designed to minimize risk and maximize returns over the long-term. We take a proactive approach to managing risk in our portfolios. We diversify investments across different asset classes and sectors to reduce the impact of any one security or market on the overall portfolio.
Can I withdraw my investments at any time?
All our portfolios are fully liquid, which means that you can sell or withdraw your investment at anytime.
About
How is Vault different?
At Vault, we believe in putting our clients first. Unlike big banks that are often incentivized by commissions or product sales, we're incentivized for your long-term success. We offer a personalized approach to investing that takes into account your unique financial goals, risk tolerance, and other factors, and we use cutting-edge technology to provide you with a seamless investing experience.
Am I eligible to invest with Vault?
Any individual or family is eligible to open an account, except for US Citizens, Residents or Green Card holders. The minimum account balance is USD 100,000.
In which countries am I eligible to invest?
You can open an account and invest from any country as long as its not a sanctioned or restricted jurisdiction.
What happens once I request to join?
Vault is currently open on an invite-only basis. However once requesting to join, one of our Wealth Advisors will arrange a 30-min discovery call with you to discuss whether Vault is the right fit for you.
How long does it take to get accepted once I’ve requested to join?
Once you have been accepted, your appointed Wealth Advisor will provide you access to sign up and open an account. This can be done with the support of your advisor.
Do I have to pay taxes when Vault opens an offshore US account for me?
Vault is designed for non-US residents and nationals; therefore, we do not offer services to American citizens or residents. Our diversified portfolios are designed for non-US taxpayers. All underlying investments are UCITS domiciled in Ireland or Luxembourg. Consequently, no capital gains, withholding, or income tax applies to our diversified portfolios. A prerequisite of opening an account is signing a W8Ben form confirming that you are not a US tax resident. Therefore, interest on cash holdings is tax-exempt, as there is no US withholding or US tax implications. You may have tax implications based on your country of residence; therefore, we always recommend you speak with your tax advisor to assess any local repercussions. However, for clients who are only tax residents in the UAE, you do not have any withholding, income, or capital gains taxes on your holdings through Vault.
Pricing
What are Vault's fees?
At Vault, we're committed to providing our clients with a transparent and straightforward fee structure. Our annual platform fee starts at 0.7% p.a. for accounts ranging from USD100-500K, and 0.4% p.a. for accounts holding USD500K+. We do not charge an Entry or Exit fee.
Am I charged an Entry or Exit fee?
No. We only take an Annual Platform Fee on assets invested through our platform.
Plan
How will my advisor create a personalized investment plan for me?
At Vault, our advisors work closely with you to develop a personalized investment plan that reflects your unique financial goals, risk tolerance, and time horizon. During an initial consultation, your advisor will gather information about your financial situation, including your income, expenses, and assets. Based on this information, your advisor will work with you to define your investment objectives, identify your risk tolerance, and determine your optimal asset allocation.
Using this information, your advisor will create a personalized investment plan that is tailored to your specific needs and goals.
Using this information, your advisor will create a personalized investment plan that is tailored to your specific needs and goals.
During what stages of my investment journey will I have access to an advisor?
At Vault, we believe in providing our clients with personalized support throughout their entire investment journey. Whether you're just starting out or have been investing for years, you'll have access to an advisor at every stage of your investment journey.
What qualifications does my advisor have?
At Vault, we take great care in selecting and training our advisors to ensure they have the expertise and qualifications necessary to provide you with the best possible investment advice and support. Our advisors are all registered with the relevant regulatory bodies and come with a combined 50 years experience in wealth management, having worked with the largest international banks in the country.
How can I get in touch with my assigned advisor?
You can get in touch with your assigned advisor through phone, email or the client portal through dashboard.
Asset Protection
Is Vault a regulated financial institution?
Yes, Vault is regulated by the Financial Services Regulatory Authority "FSRA" in the Abu Dhabi Global Market "ADGM".
How does Vault keep my money safe?
At Vault, we take the security of our clients' money very seriously. To ensure that your investments are safe and secure, we use industry-leading account protection measures. Your investments are held in your own name with a custody bank offshore, which means that your assets are fully segregated and protected in the event of any issues with our firm. We're also regulated by the Financial Services Regulatory Authority (FSRA) in Abu Dhabi Global Market (ADGM), which provides an additional layer of oversight and protection. Additionally, your accounts with Interactive Brokers (IBKR), our broker-dealer partner, are insured by the Securities Investor Protection Corporation (SIPC) and the Federal Deposit Insurance Corporation (FDIC) for up to $500,000. This means that you can invest with confidence, knowing that your assets are protected by a comprehensive system of safeguards.
Who are Interactive Brokers?
Interactive Brokers (IBKR) is a publicly listed US Brokerage Firm with a total AUM of USD 360B and a total of 2M+ clients.
On a consolidated basis, IBG LLC exceeds $10.9 billion in equity capital, over $7.7 billion in excess of regulatory requirements.
Interactive Brokers LLC is rated "A-" Outlook Stable by Standard & Poor's.
On a consolidated basis, IBG LLC exceeds $10.9 billion in equity capital, over $7.7 billion in excess of regulatory requirements.
Interactive Brokers LLC is rated "A-" Outlook Stable by Standard & Poor's.
Where is my money held?
You will simply open an account in your own name with our Custodian Banks. Your money will be held Offshore in the US with banks such as Citi US or US bank.
What happens if I leave the country?
Since your account is held Offshore, you would simply just need to update your new country of residency and tax declaration.
What happens to my money if Vault goes public, is acquired, or closes?
In the event that Vault Wealth were to go public, be acquired, or close, your investments would remain yours and would not be affected by these changes. Your investments are held in your own name with a custody bank offshore, which means that your assets are fully segregated and protected in the event of any issues with our firm.
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